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SelfRunBusiness
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SelfRunBusiness
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6
features
1
automations out of the box
1 product
replaces helpdesk tools
Every plan
free forever included
Overview
Get an answer from an AI that knows the screen you are on, and a clear path to a person when you need one.
“The result
Answers in seconds and a clear path to a person when it matters.
Key capabilities
What it covers
Replaces
Helpdesk & help-center tools
Best for
Every user · Administrators · Customer success
From start to finish
Why teams use it
It replaces helpdesk & help-center tools and runs independently, with its own sign-in and database. You can manage it alongside other SelfRun products from one place.
Answers in seconds from an AI that knows the screen you are on
A clear path to a person when it matters
Requests tracked with attachments and status
Help content searchable in the product
Who uses it
People see and do only what their role allows, so each person gets a screen that fits their job.
Ask the assistant or search the help center.
Send requests — questions, problems, ideas, feedback — with attachments.
Track every request and reply.
How it works
Get an answer from an AI that knows the screen you are on, and a clear path to a person when you need one.
Step 01
The help assistant answers from the official help content.
Step 02
The help center has searchable guides and troubleshooting.
Step 03
Turn the conversation into a request in one click.
Step 04
Status, replies and notifications on every request.
6 features
Grouped the way the product's own menu groups them. All of it is included in every plan.
Help assistant
AI that knows the screen you are on
Help center
Searchable articles
Turn a chat into a request
One click from conversation to ticket
New request
Question, problem, idea or feedback — with attachments
My requests
Status tracking and replies
Notifications
Told when we reply
Runs automatically
These happen on their own — notifications, reminders and hand-offs to other products. Every run is logged, and you can pause any workflow.
Create a request directly from an AI conversation
Build your own in Workspace → Automations.
Optional product workflows
SelfRun ResolveIQ works on its own. If you want a handoff to another product, configure an automation for that workflow; no other product is required to use SelfRun ResolveIQ.
Screens
Real, full-resolution screens of the live product, captured in a demo workspace with sample data.
Every product and every feature is included in every plan, starting free, no card needed.
FAQs
Still deciding? These are the things people ask before they start.
No. Every record belongs to one company and the platform adds that company to every database query itself, so a page, report or export cannot ask for another company's rows. See Security & Trust.
No. Business questions use read-only queries with the asker's permissions. When an assistant proposes to create, edit or delete something, nothing happens until the person approves it, deletes ask for a second confirmation, and every action is logged.
Yes. Tables can be exported to CSV or Excel and documents downloaded as PDF. If you cancel, the workspace stays readable so you can export, and you can ask for permanent deletion of your company's data.
Only people with the specific permission for them. Payroll, salary, bank and statement views are limited by role, even for managers, and every export and change is recorded in the audit log.
Anything about your business data in plain language — for example overdue invoices, leads by source, who is on leave or which projects are late. It answers with text, a table or a chart and shows how it calculated the answer.
